Privacy Policy for Unimaid Mobile App Users

This Privacy Policy explains how Unimaid Micro Finance Bank (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from users of the Unimaid Mobile mobile application (“Unimaid Mobile”). By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from users of the App:

  • Personal Identification Information: such as your name, address, date of birth, and government-issued ID.
  • Contact Information: such as your email address, phone number, and mailing address.
  • Financial Information: such as your bank account details, transaction history, and account balances.
  • Device Information: such as your device type, operating system, IP address, and mobile network information.
  • Usage Information: such as your interactions with the App, including log-in/logout times, pages visited, and features used.

2. How We Use Your Information

We may use the personal information collected from users for the following purposes:

  • To provide and improve our banking services, including account management, transactions processing, and customer support.
  • To personalize user experiences and customize the content and features of the App.
  • To communicate with users, including sending important updates, notifications, and promotional materials.
  • To comply with legal and regulatory requirements, prevent fraud, and ensure the security of our services.
  • To conduct data analysis, research, and marketing activities to better understand user needs and preferences.

3. Information Sharing

We may share personal information with third parties under the following circumstances:

  • With our affiliates, service providers, and business partners who assist us in delivering our banking services and operating the App.
  • With regulatory authorities, law enforcement agencies, or other third parties as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

4. Data Security

We take appropriate technical and organizational measures to safeguard the personal information collected from users and protect it against unauthorized access, disclosure, alteration, or destruction.

5. Your Choices and Rights

As a user of the Unimaid Mobile App, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that any inaccurate or incomplete personal information we hold about you be corrected.
  • Deletion: You have the right to request that we delete your personal information under certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.
  • Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@unimaidmicrofinancebank.com.ng.

6. Children’s Privacy

The App is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

7. Data Confidentiality Rights

We are committed to maintaining the confidentiality and security of your personal information. As a user of the Unimaid Mobile App, you have the following rights regarding the confidentiality of your data:

  • Confidentiality of Personal Information: We will not disclose your personal information to third parties except as outlined in this Privacy Policy or with your explicit consent.
  • Secure Storage: We employ industry-standard security measures to ensure the confidentiality and integrity of your personal information.
  • Access Controls: Access to your personal information is restricted to authorized personnel who require it for legitimate business purposes.
  • Data Encryption: We use encryption protocols to protect your personal information during transmission over the internet.
  • Data Retention: We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

If you have any concerns about the confidentiality of your data or believe that your data confidentiality rights have been violated, please contact us immediately.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on the App. We encourage users to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@unimaidmicrofinancebank.com.ng.